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Device Management Lead
Location: Tokyo (Hybrid)
Overview
To enhance the services for an expanding user base, our client is looking for a Device Management Lead to improve the productivity of their employees and support the global structure of our organization within the Information Systems Division.
Key Responsibilities
- Manage employee devices (PCs, smartphones, etc.) across the expanding organization, including new group companies.
- Develop and improve device management strategies and processes.
- Create device policies and implement them through MDM (Mobile Device Management).
- Define standard device specifications across the group.
Required Skills & Experience
- Proficiency in macOS.
- Experience in device management (Mac) using Jamf Pro.
- Prior experience in environment setup is a plus.
Preferred Skills & Experience
- Knowledge and experience managing devices using MDM systems (e.g., Intune).
- Experience in device lifecycle management.
- Knowledge of Windows 10/11 Enterprise.
- Understanding of basic device structure and functionality.
- Skills in device setup and troubleshooting.
- Experience in OS installation, configuration, and management (Windows, macOS).
- Knowledge of device security measures, including data encryption and remote wipe.
- Ability to create documentation and guidelines for device management.
- Capability to plan and lead device deployment and upgrade projects.
- Basic understanding of TCP/IP networking.
Language Requirements
- Japanese: Conversational level (N2-N3)
- English: Basic business level (TOEIC score of 700 or above preferred) Note: This position involves working with international offices, requiring communication in both Japanese and English.
Tools Used
- Microsoft Entra ID
- Microsoft Intune
- Jamf Pro
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