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Meetings & Events Account Team Manager (Travel Agency)

Job Details

Location: Japan
Salary: Negotiable
Job Type: Permanent
Specialization: Hospitality & Travel, Office Support & Administration
Reference: BBBH49162_1721626422

Meetings & Events Account Team Manager (Travel Agency)

Our client are a global travel agent group, recruiting an Event and Meeting Manager.

This is a team management role. You'll lead an account & operations team in charge of providing meeting / conference / event services.

Responsibilities:

  • * Manage a team
  • * Manage client relationships
  • * Ensure all SOPs, SLAs, and KPIs are consistently achieved.
  • * Assess performance; identify opportunities for improvement
  • * Handle monthly financials (including revenue growth targets & P&L analysis).
  • * Lead projects to improve service operation, efficiency, and quality.


Qualifications:

  • * Must be fluent in Japanese.
  • * 6+ years experience in event management / conference management.
  • * Must have experience in a leadership / team management role.
  • * Experience in account management / customer management.
  • * Experience dealing with both domestic and international clients (preferred).
  • * Knowledge of group air ticketing / practical ticketing.

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