Product Specialist for a Multinational Hedge Fund

Overview

Reporting to the Head of Japan, you are expected to deliver product knowledge and information to existing clients and prospective investors, both within and outside of Japan. Interaction is with both external clients and internal stakeholders, such as the firm's management team, investor relations team, operations, risk management etc.

Responsibilities

• Provide Relationship Management and Account Management coverage to highly sophisticated institutional clients to provide reporting on funds.
• Create reports to evaluate performance, identify client needs and development requests, and manage relationship with clients on non-investment matters.
• Partner with portfolio managers and firm management members on objectives through enablement/unblocking of revenue opportunities.
• Serve as the voice of the client in product development and support forums.
• Create action plans to continuously improve service delivery and operational processes.
• Develop and implement domestic distribution channels with fiduciaries / asset managers.

Qualifications

• Strong client management experience and proven client service competencies.
• Excellent knowledge of the equity related asset management business and general market knowledge.
• Previous working experience at an asset management firm or hedge fund.
• Strong communication, presentation, and organizational skills, with the ability manage multiple client deliverables while balancing internal and external stakeholder demand.
• A passion for delivering results for clients and working in a team setting.
• Fluency in both Japanese and English.

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