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Junior Client Onboarding Associate (Financial Services)
Our client are a well-known US-based financial services firm, recruiting a Junior Client Onboarding Associate.
This role involves help new clients open accounts, while ensuring regulatory compliance and gaining exposure to a wide range of responsibilities.
Our client offers great work-life balance, training and upskilling opportunities, and a clear path for further development.
Responsibilities:
- - Guide retail and institutional clients through the account opening process
- - Ensure regulatory compliance.
- - Perform due diligence and cross-check information with databases to meet AML and KYC standards.
- - Address client inquiries (may be via phone, email, or online message).
- - Work with Legal, Compliance, Developers, and Project Managers to meet regulatory standards.
- - Identify, analyze, and escalate complex issues as needed.
- - Maintain high levels of customer service and satisfaction.
Qualifications:
- - 1-2 years of experience in securities firms.
- - Experience in AML procedures (preferred).
- - JSDA 1 grade license holder (or willingness to obtain certification after being hired).
- - Basic knowledge of brokerage regulations and client account rules.
- - Must be fluent in Japanese.
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