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We are looking for an experienced Head of Operations to join a leading financial services company in Tokyo. This is an important senior role. The suitable candidate will be an experienced leader, and independent decision-maker.
Some details are confidential. Please hit "apply" to learn more.
Responsibilities:
- Lead and manage all operations.
- Team / department management.
- Localise global policies and standards for Japan.
- Maintain high standards of customer service and address any service issues.
- Lead major initiatives to improve customer experiences.
- Ensure compliance with internal controls, policies, and regulations.
- Identify and manage risks.
Qualifications:
- Extensive experience in operations management and customer service within financial services.
- Extensive people management experience.
- Skilled in risk management and strategy development.
- Excellent communication skills in both English and Japanese.
キャリア、ポジション等ご質問のある方はご連絡下さい。ぜひご連絡ください。