Connecting...
IT Manager (Standalone)
Location: Tokyo Station, Hybrid
Company: A Global Financial Services Firm
Overview: Seeking an experienced IT Manager to execute technology modernization project within a dynamic financial services environment. The ideal candidate will be a Japanese native with prior experience in the financial services sector, possessing a blend of project management skills, IT service management expertise, and hands-on IT helpdesk support experience.
Key Responsibilities:
Project Management: Lead and manage IT modernization projects, ensuring alignment with business objectives, timelines, and budgets. Utilize project management methodologies to oversee project execution from initiation to completion.
IT Service Management: Develop and implement IT service management frameworks and processes to enhance service delivery and user satisfaction. Ensure effective incident, problem, and change management practices are in place.
IT Helpdesk Support: Oversee IT helpdesk operations, providing hands-on support and guidance to team members. Monitor and improve service desk performance, ensuring prompt resolution of technical issues.
Stakeholder Collaboration: Collaborate with cross-functional teams to identify technology needs and requirements. Communicate effectively with stakeholders to ensure project expectations are met.
Continuous Improvement: Identify opportunities for system enhancements and efficiencies, leading initiatives to modernize IT infrastructure and services.
Qualifications:
- Native Japanese speaker with strong English communication skills.
- Bachelor's degree in Information Technology, Computer Science, or a related field.
- Minimum of 5+ years of experience in IT management within the financial services sector.
- Proven project management experience
- Strong background in IT service management frameworks (e.g., ITIL).
- Hands-on experience in IT support and helpdesk operations.
- Excellent problem-solving skills and the ability to work in a fast-paced environment.
What We Offer:
- Competitive salary and benefits package.
- Opportunities for professional development and growth within a global firm.
- A collaborative and innovative work environment.
キャリア、ポジション等ご質問のある方はご連絡下さい。ぜひご連絡ください。