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[Confidential] Client Engagement Director

仕事詳細

勤務地: 日本
給与: Negotiable
職種: 正社員
専門: リテール・ファッション・ラグジュアリー
参照: BBBH52359_1722847368

Job Title: Client Engagement Director

Job Summary:
The Client Engagement Director will be pivotal in fostering strong relationships with clients, ensuring exceptional service and satisfaction. This role involves leading the client engagement team, strategizing engagement initiatives, and collaborating with various departments to exceed client expectations.

Key Responsibilities:
- Develop and maintain strong relationships with clients.
- Lead and mentor the client engagement team.
- Implement strategies to enhance client satisfaction and loyalty.
- Collaborate with sales, marketing, and product teams to meet client needs.
- Analyze engagement metrics to improve strategies and performance.
- Present client engagement reports to senior management.
- Stay updated on luxury industry trends and best practices.

Qualifications:
- Bachelor's degree in Business, Marketing, or a related field (Master's preferred).
- Strong leadership and communication skills.
- Strategic thinking and innovative approach to client engagement.
- Proficiency in CRM software.
- Analytical skills for data-driven decision-making.
- Collaborative and detail-oriented.

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