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IT Support Engineer (10m, Remote Work)

Job Details

Location: Japan
Salary: Negotiable
Job Type: Permanent
Specialization: Financial Services & Vendors, Information Technology
Reference: BBBH47774_1725844889

Solo IT Support Engineer, Mid-Size Finance Company! (10m, Remote Work OK!)

Our client are a respected finance company in Tokyo. They are recruiting an IT Support Engineer. You'll work independently with a lot of autonomy, & you will collaborate with global HQ.

Ideal candidates will have significant experience in financial or FinTech companies.

This position provides a competitive salary, performance bonuses, and stock options. You can work remotely whenever you like.

Key Responsibilities

  • - Manage internal network infrastructure and server room equipment.
  • - Provide IT support and maintenance to internal end-users.
  • - Design, implement, and maintain system connections with financial institutions in Japan.
  • - Oversee Business Continuity Planning (BCP) system operations.
  • - Ensure quality and efficiency of IT services across departments.
  • - Prepare and manage system overview documents.
  • - Handle network management, desktop support, email, market data, server, database, telephone systems, security, internet services, and disaster recovery.
  • - Maintain applications according to BCP requirements.
  • - Coordinate with global system personnel and supervise contractors for system-related tasks.
  • - Communication with JPX, JSDA, and JSCC.


Required Skills

  • - Fluency in Japanese and English.
  • - Over five years of relevant experience.
  • - Experience in financial or FinTech companies.
  • - Technical skills in:
  • - Desktop PC (Windows, MS applications, VDI, Teams phone, RingCentral)
  • - Workstation (Linux, C/C++, SQL)
  • - Smartphone (iOS/Android)
  • - Management tools (JIRA, Confluence, ServiceNow preferred)
  • - Web programming
  • - Data center/Server room management
  • - Telecom engineering
  • - Network engineering and security
  • - Telephone system and PBX administration
  • - JPX/PTS system architecture
  • - Securities system knowledge (trading, clearing/settlement, market data, SFTP, SI-Net, Zengin)

If this position is not ideal for you, but you are looking for a new opportunity,please contact us to discuss your options.

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