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Job Details
| Location: | Japan |
| Salary: | Negotiable |
| Job Type: | Permanent |
| Specialization: | Information Technology, IT Enterprise Sales, Software Engineering |
| Reference: | BBBH52657_1730077888 |
Job Description
- Provide users with solutions via e-mail, Chat and phone
- Analyze user behavior, content suitability and relevance to determine their effect on user satisfaction
- Develop and maintain positive customer relations and satisfaction
- Influence the way we support our users and improve it to make sure our users' experience is the best possible
- Work with all other departments and product teams, and liaise with them about our users' needs
Requirement:
- Fully proficient in Japanese and with business level English skills.
- You can learn new concepts and solve problems thoughtfully and effectively, and are eager to expand upon your already impressive technical skills.
- You have customer service experience in any industry, excellent critical thinking skills, and you know how to identify challenges and solutions.
- We want you to love helping other people and have the desire to influence the way our users perceive our products.
- You must feel comfortable in a fast-paced and deadline-driven environment.
If this position is not ideal for you, but you are looking for a new opportunity,please contact us to discuss your options.