Sr. TAM for a Global FinTech

Company Overview:

Our client is a global fintech company that provides technology and services to financial institutions and corporations worldwide. Their mission is to drive innovation and improve the efficiency of the financial industry.

Responsibilities:

• Communicate with internal and external stakeholders for technical and operational tasks
• Work with development teams to identify and resolve issues in production systems
• Troubleshoot and resolve incidents and problems in a timely and effective manner
• Continuously improve system performance, reliability, and security
• Document system configurations, procedures, and best practices

Qualifications:

• Currently residing in Japan with working visa
• Fluency in Japanese (N1 minimum) and fluency in English
• Bachelor's or Master's degree in Computer Science or related field
• 7+ years of client relationship management for APAC clients, emphasis on Japan based asset servicing and TA clients
• Background and understanding of the following technologies
• Infrastructure Support
• Server/Network Support
• Cloud Technologies (Azure, AWS)
• Automation Technologies (Shell, Powershell, PERL, Python)