IT Support Engineer (10m, Remote Work)

Solo IT Support Engineer, Mid-Size Finance Company! (10m, Remote Work OK!)

Our client are a respected finance company in Tokyo. They are recruiting an IT Support Engineer. You'll work independently with a lot of autonomy, & you will collaborate with global HQ.

Ideal candidates will have significant experience in financial or FinTech companies.

This position provides a competitive salary, performance bonuses, and stock options. You can work remotely whenever you like.

Key Responsibilities

• - Manage internal network infrastructure and server room equipment.
• - Provide IT support and maintenance to internal end-users.
• - Design, implement, and maintain system connections with financial institutions in Japan.
• - Oversee Business Continuity Planning (BCP) system operations.
• - Ensure quality and efficiency of IT services across departments.
• - Prepare and manage system overview documents.
• - Handle network management, desktop support, email, market data, server, database, telephone systems, security, internet services, and disaster recovery.
• - Maintain applications according to BCP requirements.
• - Coordinate with global system personnel and supervise contractors for system-related tasks.
• - Communication with JPX, JSDA, and JSCC.

Required Skills

• - Fluency in Japanese and English.
• - Over five years of relevant experience.
• - Experience in financial or FinTech companies.
• - Technical skills in:
• - Desktop PC (Windows, MS applications, VDI, Teams phone, RingCentral)
• - Workstation (Linux, C/C++, SQL)
• - Smartphone (iOS/Android)
• - Management tools (JIRA, Confluence, ServiceNow preferred)
• - Web programming
• - Data center/Server room management
• - Telecom engineering
• - Network engineering and security
• - Telephone system and PBX administration
• - JPX/PTS system architecture
• - Securities system knowledge (trading, clearing/settlement, market data, SFTP, SI-Net, Zengin)