E-Commerce Operations Manager (American fashion brand)

Key responsibilites:

1. E-commerce Management:
- Optimize 3rd party website sales and profitability.
- Ensure smooth daily operations and efficient processes.
- Collaborate with marketing to drive traffic and improve conversions.

2. Inventory and Order Management:
- Oversee inventory forecasting, stock control, and replenishment.
- Ensure accurate order processing, shipping, and delivery.
- Coordinate with suppliers and logistics partners.

3. Website Management:
- Maintain relationships with 3rd party partners and negotiate with them for site for usability and SEO.
- Implement new features and improvements.
- Monitor performance and address technical issues.

4. Analytics and Reporting:
- Track KPIs and prepare performance reports.
- Use data to optimize operations.
- Conduct market research and competitive analysis.

5. Team Leadership:
- Lead and develop the 3rd party e-commerce team.
- Foster a collaborative and results-driven environment.
- Set and evaluate performance goals.