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Customer Success Manager - up to 15M!

仕事詳細

勤務地: 日本
給与: Negotiable
職種: 正社員
専門: 金融サービス, フィンテック, IT法人営業・ソリューション営業
参照: BBBH45288_1689992776

Company Overview

Our client is a global FinTech firm that provide B2B and B2C services.

Responsibilities

  • Multi-year account planning and relantionship management
  • Develop and execute account strategy plans are robust and tested
  • Identify and measure growth, expansion, and to meeting the revenue targets
  • Lead generation through cross-selling and up-selling
  • Communicating with different stakeholders (tech, seniors, and clients)
  • Achieve defined metrics including but not limited to, backlog growth, annual revenue and
    customer satisfaction

Qualifications

Mandatory

  • Fluent in Japanese and English (verbal and written; does not need to use translation tools)
  • Currently residing in Japan
  • Has experience in customer facing roles
  • Experience with recurring revenue business models, commercial and contractual termbased
    software license agreements, account planning and management process and
    payments as applicable to banking, commercial and/or financial intermediaries
  • Has a solution sales mindset, creative, open-minded and flexible
  • Able to deal with clients and provide value added proposition

Preferred

  • Experience in payments or payments related field with strong knowledge of payments
    ecosystems
  • Experience working with clients in commercial banking, retail
    banking, consumer finance, insurance, healthcare, higher education and/or government

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