Area Learning & Development Director (Travel Hospitality)

Area Learning & Development Director

We seek an experienced Area Learning & Development Director to lead L&D and Talent Development for a top luxury hospitality brand in Japan.

This role focuses on driving strategic initiatives, collaborating with stakeholders, and enhancing employee performance to elevate guest experiences.

Responsibilities:

• - Create and implement effective learning programs with department leaders.
• - Manage and oversee the annual training budget.
• - Lead training programs to ensure they meet brand standards.
• - Deliver Train-The-Trainer sessions and manage the learning management system.
• - Evaluate and improve training effectiveness and materials.
• - Oversee Management Trainee Programs and e-learning options.
• - Facilitate the annual Performance Appraisal Process and analyze training needs.
• - Share key business strategies, vision, and values with all staff.

Qualifications:

• - Fluent in English and Japanese, both spoken and written.
• - Degree or diploma in any field.
• - More than 5 years of experience in a luxury service, travel and hospitality environment.
• - Capable of delivering training across different cultures.
• - Excellent leadership, team-building, and interpersonal skills.
• - Innovative thinker, willing to travel extensively.

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