Head of IT - ERP Application, Global FMCG

Head of IT - ERP Application, Global FMCG

We are seeking an accomplished and dynamic Head of IT with a specialization in ERP systems and proven experience in people management. This role is key in bridging the gap between the IT and business functions, ensuring that technology initiatives, particularly in the ERP domain, are fully aligned with business objectives. The ideal candidate will have extensive experience in managing ERP platforms (such as SAP, Oracle, or Microsoft Dynamics), driving system enhancements, and leading a high-performing IT team. This individual must possess native or near-native Japanese language skills and business-level English proficiency to effectively collaborate in a global and diverse environment.

Key Responsibilities:

• Serve as an advisor to senior leaders, identifying ERP solutions to improve business processes and performance.
• Oversee the ERP system lifecycle, from selection to implementation, upgrades, and support, ensuring alignment with business objectives and compliance standards.
• Lead ERP projects from scoping through to post-launch, ensuring timely and budget-conscious execution with minimal impact on operations.
• Manage and mentor IT team members, fostering a collaborative, high-performance environment with opportunities for growth.
• Collaborate with other departments (e.g., finance, HR) to integrate ERP with key applications like CRM and HRIS.
• Drive process improvements and automation within ERP to boost efficiency and reduce manual tasks.
• Oversee the ERP-related IT budget, ensuring cost-effective allocation of resources and providing regular budget updates to management.
• Act as the main liaison for ERP vendors and partners, managing contracts and SLAs to ensure optimal service.
• Ensure ERP initiatives meet internal policies and legal requirements, with strong data security and system integrity protocols.
• Lead change management efforts, keeping stakeholders informed and engaged on ERP initiatives.

Required Qualifications:

• Bachelor's degree in IT, Business, or a related field; Master's degree preferred.
• 10+ years of IT experience focused on ERP (e.g., SAP, Oracle, Microsoft Dynamics).
• 5+ years of management experience, with a record of developing IT teams.
• Fluent Japanese for local communication; business-level English for international coordination.
• Strong experience in large-scale ERP implementations across multiple functions.
• Ability to translate business needs into technology solutions.

Preferred Qualifications:

• Experience in multinational organizations managing ERP across regions.
• Project management certification (e.g., PMP).
• Knowledge of IT service management (e.g., ITIL certification).
• Experience in IT budget management and strategic planning.

If this position is not ideal for you, but you are looking for a new opportunity,please contact us to discuss your options.