Director of Conference Services (Hotel / Hospitality)

Director of Conference Services (Hotel / Hospitality)

Our client are a global premium hotel company, seeking a Director of Conference Services. This is a senior role, with team management responsibility.

Responsibilities:

• Lead the conference services team.
• Deliver exceptional guest engagement and operational efficiency.
• Manage function rooms and hotel facilities profitably.
• Build and maintain relationships with internal teams and external partners.
• Strategically manage banquet and room revenues.
• Set & implementing upselling strategies.
• Analyze market trends and competitor activities to inform strategic planning.

Requirements:

• At least 3 years of experience in conference services or operations
• Experience in hotel industry (preferred).
• Ability to lead and develop a team.
• Strong communication skills with a focus on customer engagement.
• Strategic problem-solving, decision-making, and organizational skills.