Agile Project Manager - Global Insurance Company, Hybrid

Agile Project Manager - Global Insurance Company

Location: Tokyo (Hybrid)

Role Summary: This role involves managing various technology projects, including applications and infrastructure, while working closely with local business units and regional teams to deliver timely solutions.

Responsibilities:

• Lead and manage multiple complex projects from start to finish, ensuring successful outcomes.
• Define project goals, deliverables, and key milestones. Develop detailed project plans including budget, resources, risks, and timelines.
• Allocate resources effectively and adjust plans as needed based on changes.
• Guide cross-functional teams to execute tasks, focusing on quality, communication, and proactive risk management.
• Act as a Scrum Master in an Agile setting, facilitating daily stand-ups, sprint planning, retrospectives, and resolving issues.
• Apply ITIL best practices to manage IT infrastructure projects and service delivery, with emphasis on incident and change management.
• Track project progress using key metrics, provide regular updates, escalate issues when needed, and implement corrective actions.
• Lead project meetings, including status updates, risk reviews, and stakeholder briefings, while promoting a culture of continuous improvement.
• Ensure projects align with organizational goals by working with stakeholders to refine objectives and track benefits.

Requirements:

• Strong knowledge of project management principles, Agile methodologies, and the system development lifecycle.
• Experience with Scrum or Kanban practices, and familiarity with ITIL for IT service management.
• Skilled in coaching teams, facilitating Agile ceremonies, and maintaining engagement.
• Excellent communication skills, able to explain technical issues to non-technical stakeholders.
• Experience managing projects in a matrixed organization and coordinating across departments.
• Bilingual in Japanese and English, with effective cross-cultural communication.
• Background in insurance or financial services, with an understanding of relevant regulations and technology.